General Information

How far in advance can I book my Trenitalia ticket?

The high-speed, medium and long-distance trains are available up to 120 days in advance, while most regional trains are only bookable 60 days in advance.

 

How can I find the cheapest ticket for my route?

Reserve early! The earlier you book your tickets, the more chance you will have of securing the lowest fare. Many Trenitalia tickets are available up to 120 days in advance, and their least-expensive fares have limited availability and must be purchased at least 2 days in advance.

Fares vary depending on the date and time of travel, and tickets tend to sell out quickly during peak seasons and holidays. So, try and be flexible if you’re looking for the best deal.

 

Can I book the ticket for someone else?

Absolutely! Just enter the correct passenger details when prompted, and ensure you enter your own email address in the contact details. We will send you the eTicket for you to forward to the passenger.

 

Can we pre-allocate our seats on Trenitalia?

You can make certain seating requests (such as forward facing/solo seat/window/aisle etc) during our online booking process, and Trenitalia will do their best to meet your preferences subject to availability. Choosing your exact seat number is not possible with Trenitalia bookings, but your seat number will be displayed on your eTicket for high-speed InterCity and Le Frecce trains. Whereas Regional trains do not allocate seat numbers before departure, you just choose any available seat once onboard.

 

How much luggage can I take?

There are no weight limits or baggage fees with Trenitalia. There is always room for bags on the racks above your head or in the big luggage racks at the end of each car.

 

What happens if I need wheelchair access?

Two equipped places are reserved for wheelchair passengers on the medium and long-distance trains. Also, on the trains marked with a special sign, you can obtain extra help getting on and off. Special assistance can be requested by contacting Trenitalia’s Call Centre (details here).

For additional details, please visit the Trenitalia guide on passengers with disabilities or reduced mobility: http://www.trenitalia.com/tcom-en/Purchase/Info-&-Contacts/Disabled-passengers

 

Can I travel with my service animal or pet?

You can take pets on many trains, but the rules vary slightly by type of train and restrictions apply. However, guide dogs can travel on all trains free of charge.

Please visit the Trenitalia policy for additional details: http://www.trenitalia.com/tcom-en/Services/Travelling-with-your-pets

 

What are the different passenger types?

Adult

Adults have access to the normal fare categories provided. No additional discounts apply.

Children aged 4-11

This age range applies to all regional trains with Trenitalia. Children 4 to 11 years old can obtain a 50% discount when accompanied by a full-fare paying adult. Simply select the number of children travelling, and proceed through the normal booking process.

Children aged 4-14

This age range applies to all national trains (Frecciarossa, Frecciargento, Frecciabianca, InterCity, InterCity Notte).

Children 4 to 14 years old can obtain a 50% discount when accompanied by a full-fare paying adult. Simply select the number of children travelling, and proceed through the normal booking process.

Infant/children aged 0-3

Children aged 0-3 can travel for free without a seat if accompanied by an adult, and they do not require a ticket. If you would prefer to book a seat for your child aged 0-3, simply select the category of ‘Child’ instead.

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