Rome2rio are looking for a...

People & Operations Manager

Full-TimeMelbourne, AU

At Rome2rio we’re busy helping people get from A to B around the globe. With  millions of unique monthly visitors, our multi-modal travel search and booking service is one of the top online travel resources used around the world.

The People & Operations Manager role touches on several important company departments and offers a wide range of challenging activities and responsibilities across these areas including  operations, finance, traditional office management, human resources and people management experience.

Based in Melbourne, the role offers agreed flexible office hours over a five day week and is suitable for a candidate with family responsibilities. If you want to work in a fun dynamic team, have previous experience in a tech or startup environment, and want a role that offers operational impact and plenty of people-focused activities then this is the perfect opening for you.

Your role involves leading two key areas of the business: People / Culture and Physical Operations. Tasks are likely to include

  • Supporting the executive team in our overall recruitment strategy and continuously building on Rome2rio’s position as an employer of choice
  • Leading and optimising the recruitment process
  • Coordinating new hire onboarding and induction
  • Developing and updating processes, policies and procedures
  • Leading and administering specific people-related projects including periodic achievement reviews and professional development programs
  • Developing the company cultural calendar and taking charge of social functions
  • Administrative support like making arrangements for meetings and booking travel
  • Some financial support like keeping an eye on our expenses
  • Managing an office operations budget
  • Creating and distributing internal communications
  • Traditional office management duties 
  • Taking care of our physical space and ensuring it is clean and safe

Who we’re looking for

We are looking for somebody fun, energetic and hands-on who is keen to get involved in just about anything. Demonstrable experience in either running office operations or generalist HR management is essential and having experience in both fields is most desirable. A get-stuff-done attitude and willingness to take on any project big or small with enthusiasm is also desired. A passion for travel and/or technology would be an advantage.

You should be capable of working independently and driving projects whilst working closely with others. You’re a great communicator with excellent written and verbal communication skills with the insight to recognise opportunities for improvements to our processes. 

You’ll need to have some confidence with or a willingness to learn software like Word, Excel and Google Docs. A knowledge of Xero and recruiting software such as Jazz is advantageous. A passion for quality work and improving the Rome2rio employee experience is essential.

You must be based in Melbourne. To be considered for this role you must be an Australian citizen, permanent resident or have full Australian working rights.

About Rome2rio
Rome2rio, based in Melbourne, Australia, is busy helping people get from A to B around the globe. We offer a door-to-door travel search engine that returns itineraries for air, train, coach, ferry and driving to and from any location.

We have recently expanded our services to include on-site ticketing as we move to a hybrid search and booking model. We are a globally recognised, profitable start-up and pride ourselves on the can-do, engineering-centric culture built by our founders who are both developers themselves. Our team brings experience from companies such as Microsoft, Google, Amazon, Viator, BBC Travel, Lonely Planet and Intrepid Travel.

Working at Rome2rio means that you will be immediately responsible for shaping a consumer focussed product used by millions worldwide alongside a deeply involved leadership team that actively seek and listen to the opinions of staff to improve and expand our offering. Your work will have plenty of impact!

Check out our company blog or visit our press page to find out what we are busy building.

Pay & Perks

Expected pay is dependent on your skills and experience. Rome2rio also offers a suite of benefits including:

Five weeks annual leave A fortnightly company sponsored team lunch A biennial travel fund of $2000 for European travel A biennial transport fund of $1000 for international transit expenses Competitive maternity and paternity leave benefits Family-friendly flexible working hours in a casual environment

Our team is based in a fun, creative and social loft-style warehouse in Richmond with table tennis and pool tables, plenty of break areas and access to nearby restaurants, cafes, and bars.

Interested?  Click here to apply for this role